We will ship your order between 1 to 3 Business days after receiving it. Though our website mentions Canada Post, we may, at our discretion, use outer carriers to ship your order such as FedEx or UPS. All orders will be filled at our Delta B.C. Canada coffee roasting facility.
When offering Free Shipping, we reserve the right to ship with the most economical option available to us. Some locations are not eligible for free shipping as the cost to ship is sometimes more than the actual order total. If your region is not eligible for this offer, we reserve the right to cancel you order and we will refund your payment within 48 hours. Please know that we will always look for alternative shipping options before we cancel an order.